Privacy Policy

We process personal information only for the purposes below. If a purpose changes, we will take the steps required by applicable law, including obtaining additional consent where necessary.

• Receiving and responding to customer inquiries, complaints, partnerships, and proposals
• Reviewing and responding to product development and custom product consultations
• Identity verification and inquiry history lookup
• Website analytics, service quality improvement, and security

We collect the minimum information required for each purpose. Please do not include unnecessary sensitive information or government-issued identifiers in free-text fields or attachments.

※ Lookup passwords are stored as one-way hashes. Legally required records are retained separately.

• Customer inquiry, product development, and custom consultation forms
• Information and files provided directly during consultation
• Access and device information generated automatically while using the website

We do not disclose personal information to third parties unless you separately consent or disclosure is permitted or required by applicable law.

We currently do not outsource the processing of personal information submitted through website inquiries. The inquiry database and attachments are stored in an on-premises environment managed directly by the Company.

If processing is outsourced in the future, we will disclose the service provider and scope here and apply the contractual, supervisory, and security safeguards required by applicable law.

We currently do not transfer personal information collected through website inquiries outside Korea. If an international transfer becomes necessary, we will provide advance notice of the recipient, destination country, information transferred, purpose, timing and method, and retention period, and complete all procedures required by applicable law.

We delete personal information without delay when it is no longer required. Information retained under law is stored separately.

• Electronic files are securely deleted so they cannot be restored
• Paper records are shredded or incinerated
• Attachments and backups are deleted after the applicable operational retention period

You may request access, correction, deletion, suspension of processing, or withdrawal of consent. Requests may be submitted by you or an authorized representative using the contact details below. We verify identity and respond within the period required by law.

• Minimizing and training personnel who handle personal information
• Role-based access control and timely permission changes
• One-way password hashing and encrypted transmission
• Retention and review of access logs
• Security updates, vulnerability checks, malware protection, and protected backups
• Incident response procedures

We may automatically collect visited and referrer paths, IP address, approximate location, browser, and device information for website analytics and security. Raw usage records are deleted after 1 year. Only aggregated statistics with IP addresses, session identifiers, and other identifying information removed are retained permanently.

For privacy questions, complaints, or rights requests, contact us using the details below.

Company

Seoul F&B Co., Ltd.

Privacy officer

CEO Oh Deok-geun

Telephone

+82-33-345-9550

Address

145, Gieopdosi-ro, Jijeong-myeon, Wonju-si, Gangwon State, Republic of Korea

You may also contact the following Korean authorities regarding privacy concerns.

• Privacy Infringement Report Center+82-118
• Personal Information Dispute Mediation Committee+82-1833-6972
• Korean National Police Cyber Bureau+82-182

This Privacy Policy is effective from 2025. 12. 05. Material changes will be announced on the website before they take effect.